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"MTN Postpones Mobile Money Fee Increase: A Sigh of Relief for Users"




MTN Delays Planned Review of Cash-Out Fees for Mobile Money (MoMo)


In an unexpected turn of events, MTN has announced that the planned review of cash-out fees for MoMo has been put on hold until further notice. The initial review was scheduled to take effect from July 1, 2023, but it seems that the mobile network giant has had a change of heart.


In light of this development, the current cash-out fee of Ghs 10 still applies, and MTN will continue to charge this fee to customers' wallets. While the delay may come as a relief to some customers, it is worth noting that this decision may be revisited in the future.



Speaking on the matter, MTN said: "We apologise for any inconvenience this may have caused. As always, we remain committed to providing the best possible service to our customers. Just MoMo it."


This unexpected delay in the fee review has been met with mixed reactions from customers, with some applauding MTN's decision, while others express concerns about the uncertainty this brings. Only time will tell what the future holds for MoMo cash-out fees, but for now, customers can continue to use the service as they always have.



In any case, it is important for customers to stay updated on any changes to mobile money fees to avoid any surprises or confusion in the future. As always, MTN is committed to providing the best possible service to its customers, and we can only hope that this remains the case in the long run.



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